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US Direct Claims Adjuster

  • London
  • Permanent
  • £35,000 - £50,000

Job details.

London - Hybrid

Role Overview: 

As a US Direct Claims Adjuster, you'll be responsible for managing a portfolio of claims from start to finish. Your primary focus will be on providing efficient and accurate assessments of damages, determining coverage, and negotiating settlements directly with policyholders.

Key Responsibilities:

  • Handle own case load; analyse critical data and factual reports; set appropriate reserves; assist in the negotiation of settlements directly with Cedants; and, be comfortable with making and supporting own decisions
  • Update claims file by accurately capturing and updating claims data/information in compliance with best practices
  • Compile clear and concise written and verbal reports to senior management
  • Maintain good working relationships with all the relevant parties; Cedants, Brokers, CoReinsurers and Legal Representatives, in the handling and analysis of Cedant’s reinsurance claim exposures
  • Comply with and ensure all compliance requirements, maintain confidentiality at all times, as well as serve as company representative to model, enforce and abide by all company policies. 
  • Contribute to the team effort by accomplishing related results and participating in projects as needed
  • Contribute to profitable growth by providing risk insight, information and trends/emerging risks 
  • Assist in the audits of Cedants and other parties as required, including due diligence
  • Liaise with actuarial, finance and operations, as required 
  • Report as necessary to the Head of Claims any important developments, issues and trends


  • Over 3 yrs claims experience, adjusted for the last 2 years is essential.
  • US direct adjusting experience
  • Reinsurance experience desirable but not essential
  • Legacy APH experience would be advantage but not essential


  1. General Insurance

Louise Jolly

Director - General Insurance

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