Main Purpose of Job:
The Syndicate Client Manager plays a pivotal role in nurturing the partnership between client and managed syndicates. Responsible for fostering strong relationships with key stakeholders across syndicates and Lloyd’s.
This role ensures seamless operations within regulatory frameworks.
Collaborating closely with syndicate boards, the Syndicate Client Manager serves as a liaison, advocating for both provider and the syndicate's interests.
Key Responsibilities:
- Facilitate robust communication between senior syndicate staff and client serving as a primary point of contact for issue resolution and maintaining a connection with Syndicate Board chairs.
- Maintain a deep understanding of syndicate needs and service offering, aligning strategic objectives and seeking cross-sell opportunities within the wider group.
- Partner with the Business Development team to onboard and integrate new syndicates, ensuring clear expectations and processes alignment.
- Proactively address long-standing actions or issues, collaborating across functions to achieve resolution.
- Manage syndicates in transition, including novations, RITCs, and transitions to full syndicates.
- Support internal governance framework by participating in Syndicate Boards and committees, providing reports and support to the Head of Client Management.
- Foster knowledge sharing across functions to enhance service quality to syndicates.
Key Personal Skills Required:
- Comprehensive understanding of syndicate operations within the Lloyd’s market.
- Profound knowledge of Lloyd’s Managing Agencies responsibilities.
- Experience in managing relationships with multiple stakeholders.
Sector:
- General Insurance
