Operations Resilience Specialist - Insurance / Business Continuity / Business Impact
Key Responsibilities
- Manages and delivers analysis of Business Continuity Management capability for assurance and awareness to meet expectations of external and internal legal and regulatory requirements
- Collaborates and coordinates with global Business Resilience activities to ensure alignment for UK & Europe – dependency mapping, systems reliance, people reliance and location reliance.
- Conducts annual Business Impact Analysis & Business Continuity Plan reviews with process owners to ensure that organisational changes are captured
- Engages with internal stakeholders to maintain, enhance and embed governance structure for resilience within the organisation.
- Manages the compliance of organisational resiliency, regulatory and relevant policy requirements and support implementation activities
- Delivers new controls and procedures in response to areas such as changes in regulation/legislation, feedback from the business, operational risk and technology changes.
- Undertakes a systematic review of all policies, procedures and checklists to ensure they are robust, scalable and meet the business requirements as it continues to evolve.
- Facilitates scenario testing activities (e.g. select the test scenario, create a test plan, facilitate briefing meetings, manage the exercise) in line with scenario testing requirements.
- Leads with the drafting of reporting and implementation of any recommendations.
Skills, Knowledge & Experience
- Excellent analytical and problem-solving skills
- Strong verbal and written communication skills
- Excellent interpersonal and the ability to work effectively with peers, management and subordinates
- Strong project management, organising and planning skills to coordinate multiple sets of activities
- Able to work on own initiative and be proactive
- Enthusiastic, dedicated, hard working
- Ability to identify and resolve / escalate complex problems with minimal guidance and oversight
- Experience in projects and programmes relating to operational resilience, business continuity, IT continuity, crisis management, security, risk management
- Experience of relevant International Standards for resilience, risk management, information security, service continuity and health & safety (ISO 27001, ISO22301, ITIL etc.)
- Knowledge of key regulatory standards related to Operational Resilience
The Company
Tier 1 London Insurance Firm
Sector:
- General Insurance
- Technology & Change
