Mortgage Administrator
Location: Hybrid – 2-3 days in office (London), 2-3 days from home
Salary: £30,000 - £40,000 dependant on skills and experience
Bonus: Discretionary bonus based on performance
Benefits: See below
We are a specialist financial services recruitment agency, currently hiring on behalf of a fast-growing fintech company in the wealth management space. This is an exciting opportunity for a Mortgage Administrator to join an innovative organisation that is transforming financial advice through cutting-edge technology and exceptional client service.
The Role
- As a Mortgage Administrator, you will play a crucial role in supporting mortgage advisers and ensuring a seamless mortgage application process for clients. You will be responsible for managing client documentation, liaising with lenders, solicitors, and third parties, and ensuring compliance with FCA regulations.
Key Responsibilities
- Provide administrative support to mortgage advisers and ensure smooth case progression
- Manage mortgage applications from submission to completion, liaising with clients, lenders, and solicitors
- Handle compliance documentation, ensuring all paperwork is completed accurately and on time
- Track mortgage cases, update clients and advisers on progress, and proactively chase any outstanding requirements
- Ensure regulatory compliance, keeping up to date with industry regulations and lender criteria
- Use advanced fintech platforms to streamline mortgage processing and improve client outcomes
- Support process improvements within the mortgage administration team
- Assist with general office administration, data entry, and system updates as required
Requirements
- Experience in mortgage administration
- Strong organisational skills with the ability to manage multiple cases simultaneously
- High attention to detail and accuracy when handling client data and compliance
- Excellent communication skills for liaising with clients, lenders, and advisers
- Tech-savvy mindset, comfortable using digital platforms and CRM systems
You'll Fit Right In If You Are
- Client-focused – Always putting customers first
- Tech-driven – Open to using digital tools to enhance efficiency
- A team player – Comfortable collaborating with advisers and other departments
- Straightforward – Able to communicate clearly and concisely
- Detail-oriented – Ensuring accuracy in documentation and compliance
The Package & Benefits
- Salary: £30,000 - £40,000 (depending on experience)
- Bonus: Discretionary performance-based bonus
- 27 days holiday
- 6% pension contribution
- Flexible working
- Fully funded exams and training (subject to approval)
- Private Medical Insurance (Bupa)
- Income Protection – 75% of basic salary
- 4x Death in Service
- A fantastic team & culture in a fintech company redefining financial advice in the UK
If you're an organised and detail-oriented Mortgage Administrator looking to join a cutting-edge fintech organisation, please apply.
Sector:
- Financial Services
- Financial Planning
