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Client Account Manager – Reinsurance

  • London
  • Permanent
  • £80,000

Job details.

London / Hybrid


  • Manage the engagement, SLA’s and contracts of Third-Party Administrators (TPA’s) and Panel Solicitors
  • Liaising with key internal departments including Claims, Operations and Actuarial to manage the continued development of internal MI to support the management of the Business.
  • Further develop and monitor MI to measure performance against SLA’s of both Panel and TPA’s
  • Collaborate with the senior management team to develop a strategic plan for improving efficiency and reducing costs
  • Responsible for being the centralised contact point between TPA’s/Panel and company

Represent external service providers in internal meetings and development and rollout of processes and systems

  • Responsible for regularly liaising with the Technical Claims team on technical issues and queries.
  • Aid in the monitoring, tracking and updates of Claims Operational processes that emanate from day-to-day operations
  • Manage Monthly and Quarterly meetings with TPA’s and Panel

Qualifications and Experience:

  • 2+ years’ experience in a Client Manager / equivalent role in insurance is essential
  • Experience and understanding of UK EL claims advantageous


  1. General Insurance

Louise Jolly

Director - General Insurance

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