Broking Business Analyst - Policy Admin / Claims / Finance / London Market Insurance
About the Role:
A leading Tier 1 consultancy specializing in Insurance Software and Business Process Services is looking for a proactive and experienced Senior Broking Business Analyst to join their team. The ideal candidate will have an in-depth understanding of the London Insurance Wholesale processes, including Policy, Claims, and Technical Accounting. Proficiency in navigating messaging flows within broking systems specific to the London market and awareness of key initiatives such as the Lloyd’s Future of Lloyd’s / Blueprint II and their implications for broking systems is essential.
This role involves close collaboration with General Insurance software vendors, Insurance Brokers, and Underwriters to provide functional direction and definition for new products, modules, or features during insurance product implementations. The candidate should possess practical experience with at least one computer-based Insurance Broking system and excel in delivering engaging presentations and demonstrations.
Essential Skills/Qualifications:
- Extensive knowledge of the Insurance domain, particularly the London Insurance Wholesale processes encompassing Policy, Claims, and Technical Accounting.
- Familiarity with messaging flows to and from broking systems within the London market.
- Awareness of the Lloyd’s Future of Lloyd’s / Blueprint II initiatives and their impact on broking systems.
- Experience collaborating with General Insurance software vendors or Insurance Brokers/Underwriters to provide functional direction and definition for new products, modules, or features within insurance product implementations.
- Practical knowledge of at least one computer-based Insurance Broking system.
- Strong presentation and demonstration skills.
Desirable Skills/Qualifications:
- Experience with existing Broking products from a leading consultancy (e.g., Brokasure Enterprise, Brokasure Desktop, or Global XB).
- Exceptional interpersonal and communication abilities.
- Capacity to comprehend complex requirements, articulate them clearly to the business, and translate into technical specifications.
- Skill in planning, designing, and recommending business processes to enhance and support business activities.
- Flexibility to adapt to changing priorities, including short-notice travel, and the ability to attend and host meetings at unconventional hours.
- Insurance Industry qualifications (e.g., A.C.I.I.).
- Knowledge and experience in implementing insurance/reinsurance software packages, along with an appreciation of their respective strengths and weaknesses.
Key Accountabilities and Responsibilities:
- Provide support and guidance to stakeholders regarding limitations and opportunities for customer solutions based on knowledge of the product set.
- Facilitate meetings with clients to gather and document requirements, exploring potential solutions.
- Collaborate within a team environment to build and update business and functional documents in line with client specifications.
- Act as an intermediary between the customer and internal development, testing, and support teams.
- Lead and take part in internal quality reviews of solution design.
Sector:
- General Insurance
- Technology & Change
