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Pension Administrator - Remote

  • Bristol
  • Permanent
  • £24,000 - £28,000 + Bonus and benefits

Job details.

Remote, United Kingdom - Or hybrid options available across a number of UK city centre offices

MBF Recruitment is currently seeking a Pension Administrator to join our client's core services team. This role directly supports Members, Trustees, and Clients, managing pension schemes, empowering decision-making, and guiding trainee administrators.

The company: 

Our client is a top tier, internationally recognised Financial Services Group. The role is working within their Third Party Pension Administration team which looks after the day to day administration of Pension Schemes from across the world. 

Purpose of the role:

  • Manage clients' pension schemes, ensuring they receive vital information for informed decisions.
  • Mentor and guide trainee administrators, nurturing their growth through peer reviews and feedback.
  • Apply your expertise in complex calculations, sharing industry knowledge, and setting best practices.

Your Responsibilities:

  • Learn how to perform pensions calculations, enter pensions data or answer enquiries to the required standard using automated and non-automated manual/system processes across a wide range of member or scheme events.
  • Enter pensions data and answer enquiries to the required standard 
  • Communicate with clients and scheme members on queries when required via letter, e-mail and telephone
  • Respond to errors and ensure complaints are handled effectively


  • Previous expertise in defined benefit pensions administration is essential. Ideally a minimum of 6 months+. Candidates with 2 years or more experience may be considered for a Senior role (please enquire/ apply to discuss). 
  • Understanding of defined benefit pensions' technical aspects.
  • GCSE (or equivalent) completion in mathematics and English 
  • Willingness to learn about new Pension schemes
  • Hard working and great attitude towards work 

On Offer:

  • Competitive basic salary, negotiable to around £28,000 depending on experience and qualifications 
  • Remote, hybrid, or office options are available, meaning that this role can be suitable for anyone living in the UK with relevant experience
  • Benefits including; 25 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits


  1. Financial Services
  2. Pensions

Thomas Williams

Director - Financial Services

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