Training & Competency Manager

  • Location

    London, England

  • Sector:

    Financial Services, Wealth Management

  • Job type:


  • Salary:

    £40000 - £45000 per annum + Bonus & Benefits

  • Contact:

    Benjamin Holmes

  • Contact email:

  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


  • Consultant:


Our client, a national Financial Planning organisation, currently seeks to recruit for a Training & Competency Consultant to join their business. This role will be home based with regular travel between offices.

As a Regional Development Consultant, your role will be to coach, train, develop and monitor the performance of the businesses Financial Advisers to ensure that clients receive an outstanding service and that all regulatory requirements and standards are met and maintained.

You will also ensure that all Advisers demonstrate appropriate levels of knowledge, skills and expertise to undertake their role competently in line with the businesses Training and Competence programme and TCF strategy.


Manage the training and development of a team of the businesses IFA's

Conduct induction training for IFAs joining the company

Participate in role-play assessment of IFAs

Manage and supervise IFAs' performance and provide appropriate levels of oversight from non-competent to competent status

Undertaking training needs analysis to identify training gaps in skills and knowledge

Investigate areas of underperformance, report findings and recommended remedial action

Prepare development plans to address learning needs

Conduct Observation and Assessment of IFAs' advisory skills to demonstrate their ongoing competency, and to identify training needs

Undertake pre-sale and post-sale client file reviews, instructing remedial action and identifying areas for development

Gather appropriate management information to enable appropriate assessment of IFAs' performance against KPIs

Hold 1:1 development meetings with IFAs

Provide compliance advice and guidance to assist the IFAs to maintain their knowledge of regulatory requirements

Ensure IFAs undertake appropriate levels of CPD tailored to learning needs ad which meets minimum regulatory requirements

Liaise with Adviser Regional Managers t ensure rounded approach to IFAs' development

Liaise with Group Compliance and Risk Director / Regulatory Risk Manager on regulatory matters of potential concern or risk in a timely manner, and assist in regulatory projects as directed

Report on supervision activity, issues and trends to ensure the Chief Risk Officer is regularly informed and that TCF is embedded in the business.

Experience and core skills

Strong T and D background

Previous experience of an RDC / Field Supervisor role

Up to date compliance and risk management knowledge

People management skills - including coaching and mentoring

Strong and effective communication skills

Networking skills

You will be offered a package of up to £45,000 base salary, along with a comprehensive benefits package.