Pensions Administrator

  • Location

    Croydon, Surrey

  • Sector:


  • Job type:


  • Salary:

    £20000 - £24000 per annum

  • Contact:

    Ben Everingham

  • Contact email:

  • Job ref:


  • Published:

    almost 2 years ago

  • Expiry date:


MB Fitzgerald are working with a third-party administration bureau who are looking for an Entry Level Pension Administrator to join their team.

This new position represents an opportunity for candidates to join a business that will support your growth and development. They actively promote from within their business and many of their staff have been with the business for many years highlighting what a great place to work it is.

Main Responsibilities:

  • Opening and processing post.
  • Scanning and indexing documents and images.
  • Prioritising work to ensure delivery in accordance with client Service Level Agreements.
  • Processing member events within targets ensuring it complies with internal standards and scheme and legislative rules.
  • Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required.
  • Answering incoming calls and resolving queries.
  • Maintain a culture which reflects company values, and puts the member at the heart of all activities.
  • Keeping up to date with technical and scheme changes.
  • Participation in ad hoc administration projects/exercises.
  • Identifying and recording non-core fee events.
  • Liaising with contacts to maintain and build strong client relationships.