Investment Associate

  • Location


  • Sector:

    Financial Planning

  • Job type:


  • Salary:

    To £40,000 plus £3,000 bonus + benefits

  • Contact:

    Ben Holmes

  • Contact email:

  • Published:

    over 1 year ago

  • Expiry date:


  • Consultant:


Our client is a highly regarded and successful Investment Management business with offices close to St Paul's in the City of London. 

They currently seek to recruit for an Investment & Operations Assistant to join their back office team. 

Client Service Delivery (Value – Client Focused)

  • To perform policy information gathering of existing products and investments that new clients may hold.
  • To perform AML and PEP checks using our online service and recording the outcome in our CRM system.
  • To work with the data management team to complete client set up in our back office system in readiness for record keeping, time booking and billing.
  • To establish online access to financial product providers where these are not already available.
  • To assist in developing the best practice of client on-boarding, including templates, checklists, tools, provider relationship contact points.

Additional Responsibilities:

  • Under the direction and request of the Business Support Manager, to support with:
  • Providing support regarding processes and procedures
  • The administration of the Saunderson House client portal
  • The management of third party data feeds
  • Management reporting
  • The administrative and data management duties using back office systems
  • Processing of provider statements

Person Specification

Knowledge and Qualifications

  • Previous experience from within a financial services company, preferably a financial advisory or discretionary investment management firm
  • An up to date knowledge of pension products and the various attributes (benefits, guarantees, penalties etc.) of a pension policy that can apply
  • An up to date knowledge of protection policy types and the key information they can provide
  • An up to date knowledge of investment account types (GIA, ISA and others)
  • 3 good A levels, or equivalent, preferred
  • Minimum requirement is 5 GCSEs (or equivalent) at Grade C or above, including English Language and Maths
  • Ideally, qualifications such as FA7 or R04 – but these are not essential
  • Microsoft Office capabilities including Excel, Word and perhaps PowerPoint
  • Experience of Advisor Office or equivalent client relationship management system

Skills and Attributes

  • Confident telephone manner – with ability to politely influence and escalate enquiries through to resolution
  • Highly organised – with a particular ability to manage outstanding information requests from providers and to follow through to completion
  • Highly organised – ability to perform work in line with an agreed priority regime and to respond constructively to follow-up requests
  • An ‘ask when not sure’ attitude
  • Excellent attention to detail
  • Proactive approach to all job aspects
  • Positive and enthusiastic attitude
  • Good interpersonal skills
  • Professional attitude