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DUA Manager

  • London
  • Permanent
  • £70,000 - £85,000

Job details.

Role outline:

  • The DUA Manager will assist the Head of DA Management in a range of activities, relating to the management and oversight of all Delegated Authority business. The DUA Manager will work closely with all underwriting teams which write business on a delegated basis.


  • DUA Manager reports to The Head of DA Management.

The duties and responsibilities outlined in this section provide an overview of some of the main areas this role covers.

  • Guiding new coverholder applications and extension through the relevant internal and external due diligence and approval processes, coordinating all aspects thereto
  • Assisting with oversight, monitoring and development of the group owned coverholder
  • Assist with pre-renewal due diligence, working with underwriting and other stakeholders to ensure an efficient and robust process following company guidelines.
  • Maintaining ongoing coverholder due diligence, records, and data within the approved coverholder database
  • Oversight of Lineslips and other forms of delegation in accordance with internal policies and requirements
  • Tracking, reporting and escalating issues to underwriting and relevant committees including exceptions to the binder terms (granted authority, approved locations, etc.)
  • Review, asses, and report on product approval and conduct risk matters in line with internal policies
  • Involvement with the third party coverholder audit process, including scheduling, instructing, and following up on findings/recommendations of Audits via AIMs and/or the relevant Brokers
  • Proactively engage and represent the company in relevant Lloyd’s market forums where applicable
  • Contributing to other Syndicate / Lloyd’s projects as they emerge
  • Ensure appropriate levels of service are maintained, both to internal as well as external stakeholders
  • Ensure that the company is continually meetings it’s obligations regarding the underwriting and maintenance of its DA portfolio, including adherence to Lloyd’s Rio Principles.


  • Understanding of Lloyd’s coverholder requirements
  • Thorough understanding of all varying types of delegated underwriting
  • Understanding of coverholder auditing requirements
  • Understanding of conduct and product risk considerations
  • Lloyd’s Atlas System
  • Lloyd’s Aims/DAM System
  • Lloyd’s DCOM System

IT Skills:

  • Microsoft Systems - Word, Excel, Outlook and Teams
  • Data Entry - Accurate keyboard and data input skills
  • In-house Systems – Skyline, Access, Cascade, Document Repository System


  • Continuing Professional Development – Willingness to continue to develop technical knowledge through formal and informal learning, both internal to the firm, and externally
  • Qualifications – ACII or progression towards advantageous


  1. General Insurance

Teri Mortier

Director - General Insurance

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