Role: Business Operations Assistant - 18 month contract

Position Overview

To assist the Business Implementation Manager with the development, implementation and maintenance of the company's New Business framework
To maintain agreed service levels within the Business Implementation Department and also adhere to all Regulatory Requirements.
To provide a competent and efficient service to our customers whilst ensuring that tasks are processed in a timely and accurate manner.
To maintain acceptable service levels within other departments and to adhere to the regulatory requirements which have been set out by the FCA/PRA.
Demonstrate appropriate, consistent and complete consideration of our customers and potential customers' interests, throughout our business, on a continuous basis.

Essential Job Functions:

To assist with the production of product specifications to facilitate new scheme and Binder renewal loadings
To thoroughly test new products and renewals prior to implementation on the live system
To enhance product specifications on existing schemes to ensure accurate and detailed Management Information is available
To create loading procedures for each new scheme, and hold hand-over training sessions with other teams to ensure accurate loadings in the live environment
Liaison with underwriters, IT and other departments as necessary in order to ensure required reporting is achievable through product development
Highlight weaknesses with declaration submissions on new and existing products
To ensure that work is completed within the departmental service standards
Support the Business Implementation Manager with the completion of a wide range of tasks
Have an awareness of the FCA rules and guidelines in relation to General Insurance, as well as other regulatory/legislative subject matters such as data protection
Other duties may be assigned in order to meet the on-going needs of the organisation

Qualifications

Functional/Technical Competencies

· Good attention to detail together with the ability to consider the bigger picture

· Good communication skills

· Able to work as an individual or as part of a team

· Able to meet tight deadlines and deliver a high degree of accuracy

· Adapts to new processes quickly and easily, responding positively to new business requirements