Senior Pensions Administrator

  • Location

    Croydon, Surrey

  • Sector:

    Pensions

  • Job type:

    Permanent

  • Salary:

    £30000 - £33000 per annum

  • Contact:

    Ben Everingham

  • Contact email:

    beveringham@mbfitzgerald.co.uk

  • Job ref:

    BBBH1608_1560506207

  • Published:

    over 1 year ago

  • Expiry date:

    2019-07-14

MB Fitzgerald are working with a third-party administration bureau who are looking for two Senior Pension Administrators to join their team.

The positions have arisen as a result of the tremendous growth that this successful business is experiencing and represents an opportunity for candidates to join a business that will support your growth and development.

Main Responsibilities:

  • Prioritising work to ensure delivery in accordance with client Service Level Agreements.
  • Processing member events within targets ensuring it complies with internal standards and scheme and legislative rules.
  • Processing scheme events within targets ensuring it complies with internal standards and scheme and legislative rules.
  • Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation.
  • Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required.
  • Answering incoming calls and resolving queries.
  • Maintain a culture which reflects company values, and puts the member at the heart of all activities.
  • Attendance of Trustee or client meetings.
  • Attending internal and external meetings to provide support and guidance on related client administration issues.
  • Keeping up to date with technical and scheme changes.
  • Participation in ad hoc administration projects/exercises.
  • Identifying and recording non-core fee events.
  • Liaising with contacts to maintain and build strong client relationships.