• Location

    Manchester, Greater Manchester, N. W. England, England

  • Sector:

    General Insurance

  • Job type:


  • Salary:

    £18000.00 - £20000 per annum

  • Contact:

    Jodie Ambridge

  • Contact email:

  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


The opportunity:

Reporting to the Executive Manager, you will provide secretarial and administrative support to loss adjusters and contribute to the efficiency of branch operations.

The role:

Your responsibilities will include:

* Ensuring data is accurately input in order to achieve high standards of data quality and management information

* Accurately transcribing and producing reports and correspondence in a timely manner to meet agreed company and client service levels

* Undertaking administrative duties in accordance with company standards as required, such as booking appointments, allocating post to files, scanning documents, photocopying and filing
* Dealing with external queries in a professional manner and accurately record conversations/messages
* financial procedures, such as invoicing processes
* Preparing Management Information Spreadsheets
* Undertaking projects allocated by the Head of Operations - North
* Other ad hoc duties as and when required

About you:

Knowledge and Experience:

* Previous experience of providing secretarial and administrative support to a busy team with conflicting demands
* Highly organised with the ability to multi-task and self-manage a varied workload and changing priorities
* A strong team player with excellent interpersonal and communication skills
* Ability to deal professionally at all times with clients, policyholders and third parties
* Strong working knowledge of MS Office packages particularly Word, Excel and PowerPoint

* Experience of using Microsoft Outlook

* Experience of coordinating complex activities for a team of individuals, often remotely

* Experience working in a time pressured and busy environment with constant interruptions
* Specific sector experience is desirable but not essential
* Advanced Excel skills are desirable