Learning and Development Co-Ordinator

  • Location

    Bromley, Kent

  • Sector:

    General Insurance

  • Job type:

    Permanent

  • Salary:

    £28000 - £30000 per annum

  • Contact:

    Simon Ricci

  • Contact email:

    sricci@mbfitzgerald.co.uk

  • Job ref:

    BBBH1730_1567763556

  • Published:

    about 1 year ago

  • Expiry date:

    2019-10-06

Supporting a busy team in the training and development of new and existing staff in best practice. Working with Team Leaders / Managers to ensure implementation, creation and delivery of training to live coaching - Identifying and assisting the different call styles, reviewing recurring trends, being able to create workshops and assist in quality customer care.

Previous experience in a call centre type training support function would be ideal. Excellent communication skills with that ability of problem solving and influencing skills would be key!