Business Implementation Officer

  • Location


  • Sector:

    General Insurance

  • Job type:


  • Salary:

    Up to £22000.00 per annum

  • Contact:

    Teri Mortier

  • Contact email:

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Consultant:


Role: Business Implementation Officer

Position Overview

  • To assist the Business Implementation Manager with the development, implementation and maintenance of the company's New Business framework
  • To maintain agreed service levels within the Business Implementation Department and also adhere to all Regulatory Requirements.
  • To provide a competent and efficient service to our customers whilst ensuring that tasks are processed in a timely and accurate manner.
  • To maintain acceptable service levels within other departments and to adhere to the regulatory requirements which have been set out by the FCA/PRA.
  • Demonstrate appropriate, consistent and complete consideration of our customers and potential customers' interests, throughout our business, on a continuous basis.

Essential Job Functions:

  • To assist with the production of product specifications to facilitate new scheme and Binder renewal loadings
  • To thoroughly test new products and renewals prior to implementation on the live system
  • To enhance product specifications on existing schemes to ensure accurate and detailed Management Information is available
  • To create loading procedures for each new scheme, and hold hand-over training sessions with other teams to ensure accurate loadings in the live environment
  • Liaison with underwriters, IT and other departments as necessary in order to ensure required reporting is achievable through product development
  • Highlight weaknesses with declaration submissions on new and existing products
  • To ensure that work is completed within the departmental service standards
  • Support the Business Implementation Manager with the completion of a wide range of tasks
  • Have an awareness of the FCA rules and guidelines in relation to General Insurance, as well as other regulatory/legislative subject matters such as data protection
  • Other duties may be assigned in order to meet the on-going needs of the organisation


  • Working knowledge of MS office, Word and Excel
  • Root-Cause Anaysis
  • Awareness of FCA regulations ideally

Functional/Technical Competencies

· Good attention to detail together with the ability to consider the bigger picture

· Good communication skills

· Able to work as an individual or as part of a team

· Able to meet tight deadlines and deliver a high degree of accuracy

· Adapts to new processes quickly and easily, responding positively to new business requirements